Recent Posts

John Langel on working at SERVPRO of Hershey

3/24/2017 (Permalink)

At SERVPRO of Hershey - we aspire to live up to our tagline "Like it never even happened." 

Here is John Langel - one of our valued team members sharing what this means to him.


 

Professional Mold Remediation - Harrisburg

9/14/2016 (Permalink)

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Common Mold Misconceptions

With sensational news stories and misleading advertising, you can easily understand why so many people are misinformed about indoor mold. Learn the facts about mold and the mold remediation process.

Why Choose SERVPRO of Hershey?

We are dedicated to responding immediately when you contact them. A fast response lessens the damage, limits further damage, and reduces cost.

We Are Highly Trained Mold Remediation Specialists

We specialize in water and mold damage restoration, the cornerstone of our business. Our Professionals have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

We Use Advanced Mold Remediation Techniques and Equipment

We use advanced equipment to detect the source of water feeding the mold. Next, we isolate the affected area using a negative air pressure chamber and perform mitigation work according to established professional standards per IICRC 520. 

Call us at 717-561-1404 if you suspect you may have a mold problem in your home or business.  We can help!

Mold 101 in Harrisburg

9/1/2016 (Permalink)

Does your business smell a little musty when you walk through the door in the morning? It could be a tip that mold has begun growing. Mold growth can be responsible for damage to your building’s structure, the decay of essential records and your employees’ allergy symptoms. More than 1,000 types of mold thrive in the U.S. Their spores drift on air looking for wood, paper, carpeting or other materials where they can find nourishment. Although you can’t stop mold spores from floating through the air, you can protect your business from mold growth with a few easy steps.

Reduce the Humidity

Mold needs moisture to grow, so the key to preventing mold growth lies in eliminating water sources. Repair roof leaks, leaking pipes and cracks in walls or windows to prevent setting up an environment where mold can flourish. Maintain your HVAC system regularly to prevent excess humidity and get ductwork vacuumed annually to prevent dust-loving mold spores from setting up shop in the ventilation system. If relative humidity in your building is above 65 percent, mold will flourish. Use an industrial dehumidifier to reduce it.

Store Records Properly

Boxes of archived records are magnets for mold spores. Store cardboard boxes up off the floor to prevent them from getting wet in the event of a plumbing leak or flood. Placing boxes on shelves lets air circulate around them, but beware of storing them on the uppermost shelves where they’re susceptible to moisture from roof leaks. Silica gel packets taped under each box’s lid will help absorb extra moisture that might otherwise encourage mold growth. If you’re storing your files in a basement, closet or other enclosed space, monitor the relative humidity and use a portable dehumidifier if it rises above 65 percent. Finally, consider storing important records at a professional document storage facility where climate-controlled rooms deter mildew and other molds.

Move Quickly

Time is of the essence when your office is exposed to flooding, water leaks or other excessive moisture. Everything that has been exposed to moisture must be thoroughly dried within 48 hours to prevent mold growth. If you suspect mold growth in your HVAC system or near air intakes, don’t run the system. You’ll just further the spread of mold spores.

Be a Detective

Be alert for musty odors, moisture stains and unexplainable allergy symptoms that might signal an active mold colony. If you find mold in a file box or other movable object, seal it inside a plastic trash bag or wrap it in plastic sheeting to avoid spreading the spores to other objects. Place the object outside or move it to an isolated area where you can clean it with a vacuum equipped with a HEPA filter. This will prevent spores from being dispersed into the air with the exhaust. Consult a professional like SERVPRO of Hershey to help determine and remedy the cause of the moisture in your building.

if you think you may have a mold issue - call SERVPRO of Hershey at 717-561-1404

Smoke and Soot Damage Restoration - Harrisburg, Pa

8/30/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.
  • Limit movement to prevent further damage
  • Place clean towels or old linens on carpeted traffic areas to prevent more siling.
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome on kitchen and bathroom faucets and appliances with light coating of WD-40 or petroleum jelly
  • Don't attempt to wash any walls or painted surfaces.
  • Don't attempt to clean carpet or upholstered furniture

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins,

SERVPRO of Hershey will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call SERVPRO of Hershey at 717-561-1404 754-9689

It's The Water You Don't See

8/30/2016 (Permalink)

Water Damage It's The Water You Don't See Just a few of the specialty instruments we use to detect hidden moisture

With any leak, its the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions.  While the surface may seem dry, the water you do not see can contain bacteria, or cause mold, rot and other unseen damage.

DID YOU KNOW...The insurance industry estimates that approximately 90 percent of household damages stem from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures.

AVOID WATER DAMAGE FROM APPLIANCES

Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with icemakers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, or if you want to be sure that a past event is not creating problems today, call SERVPRO of Hershey today at 717-561-1404

Mold Damage Remediation - Harrisburg,Pa

3/27/2016 (Permalink)

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold, 
Call Us Today – (717) 561-1404

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Why Choose SERVPRO of Hershey / Swatara?

 

We’re Faster to Any Size Disaster

A minor mold problem can quickly become a major infestation if left untreated. We can start the remediation process immediately after you contact us. A faster response lessens the mold damage, limits additional damage, and reduces the remediation cost.

Learn More

 

We’re Highly Trained Mold Remediation Specialists

We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Learn More

 

We Use Advanced Mold Remediation Techniques and Equipment

We invest in the latest equipment and ongoing mold remediation training because it helps us restore your home or business quickly and effectively. We will isolate the affected area using physical barriers and a negative air pressure chamber.

Learn More

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (717) 561-1404
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Common Mold Misconceptions

It’s easy to understand why many people struggle to grasp the facts and issues surrounding indoor mold because sensational news stories and advertising cloud and obscure the real issues. Educate yourself with the facts about mold and learn about the mold remediation process.

Water Damage Restoration - Harrisburg

3/3/2016 (Permalink)

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Hershey Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, 
Call Us Today 717-561-1404

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO of Hershey Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Hershey Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. A SERVPRO of Hershey Professional will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Herhsye Professionals can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO of Hershey Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

    We work with all mojor Insurance carriers

Water Damage Restoration - Harrisburg

2/13/2016 (Permalink)

The Water Damage Restoration Process

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage in the Harrisburg or Hershey area?
Call Today – (717) 561-1404

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

What to do if your home is flooded in Harrisburg

2/13/2016 (Permalink)

If you discover significant water damage to your home your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency in the Harrisburg or Hershey area? Call (717) 561-1404

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Water and Fire Damage Certification - Harrisburg,Pa

1/25/2016 (Permalink)

SERVPRO of Hershey / Swatara technicians are highly trained and professionally certified through the IICRC (International Institute of Restoration and Cleaning Certification) to perform restoration services.  We invest in our team to make sure they have the latest training and most up to date equipment and tools at their disposal. 

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. Serving the United States, Canada, United Kingdom, Australia, New Zealand and Japan, in partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
  • The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

    When it comes to cleaning, restoration and inspection, the IICRC writes the books

    As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.

    Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

    These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

    The IICRC helps keep homes and businesses healthful

    According to the Environmental Protection Agency, the average person spends 90 percent or more of their time indoors, where levels of pollutants may be two to five times (and occasionally more than 100 times) higher than outdoor levels.

    This makes it extremely important to perform regular maintenance inside your home or business. In addition to vacuuming, cleaning and checking for water damage on a regular basis, using a certified technician for cleaning will help extend the life of your flooring and upholstery and ensure that your home or business is healthful for those who live and work there.